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MIS 34185 F05 Gustavson

INDIVIDUAL AND GROUP BEHAVIOR
Fall, 2005
Course No. 34185 – 002
Kent Main Campus
Monday 6:15-8:45 PM
Room 110
INSTRUCTOR:
 
Sandra Gustavson, M.A., P.M.P.
Office Hours:  1 hour before class and by appointment – please email request.
 
TEXT:
 
Essentials of Organizational Behavior, 8th Ed., Stephen P. Robbins, Prentice Hall, publishers
 
TEXT WEBSITE:
 
 
Companion Website may give you practice quizzes that could be helpful in learning course material.
 
CLASS MANAGEMENT
 
Orion will be used for Class Management. You can register on this site by typing in orion.kent.edu. Click on the opening screen; it will expand. Begin your registration by clicking on Courses at the lower left corner. At the next screen, click on Enroll in a Course. You will be led through the rest of your registration. Orion will be used for on-line quizzes, posting handouts, links, communicating with the class and submitting coursework.
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COURSE DESCRIPTION 
 
This course covers determinants of individual and group behavior within work organizations. Students will study behaviors and actions of individuals and groups in a work setting. Topics covered include: motivation, job design, learning, decision making, leadership and group behavior as they relate to performance and other outcomes in work organizations.
 
COURSE OBJECTIVES:
 
This course will provide an introduction to the theories and principles of organizational behavior. Organizational behavior is defined as the systematic study of actions and attitudes that people exhibit within organizations.[1] The goals of the field of organizational behavior are to help managers explain, predict, and control behavior in the work place. Upon completion of this course you should:
 
·        Understand the components of organizational behavior and its theoretical origins.
·        Understand research and theories, the “science,” underlying various aspects of understanding individual and group behavior in organizations. This course will inlcude the development of research skills.
·        Apply these theories of motivation, leadership, teamwork, communication, and others to organizational behavior in the real world.
·        Understand how globalization affects manager’s skills and the need to manage a workforce that may differ in needs, aspiration and attitudes from those in the home country. Globalization is the leading cause of change in organizations.
·        Demonstrate the need for managers to encourage and stimulate change and innovation within organizations and to understand the impact of that change.
·        To increase knowledge of one’s self as an individual and as a participant in groups in every day activities.
·        To understand the ethical dilemmas facing employees and how managers need to create a healthy ethical climate
 
This course will stress collaborative learning.
 
COURSE REQUIREMENTS:
 
Class Participation and Attendance
 
Attendance is required and shall represent 5% of your grade. Attendance shall be graded on a pass-fail basis. No more than 2 unexcused absences - pass with 5 points. Missing 3 or more unexcused absences - 0 points for this requirement. University accepted excuses shall be required for attendance credit when missing class.
  
Chapter Quizzes
 
There will be 5 Chapter quizzes over the semester. These will be taken on line, covering objective material from the text such as definitions and major concepts. Each quiz will have a practice quiz which may be repeated as a study aid. All quizzes are open book, open notes, but they are timed. Therefore students must be prepared by having read the assigned chapters. Students are responsible for all chapter material, covered and not covered in class.
 
Weekly Organizational Assessments Assignments and Presentations
 
The students’ own working environments will be used as a laboratory for understanding and tying concepts from the text to real life. To complete this assignment, students will form work groups of 4. Each week, students will draw from their experience to complete the assignment from that week. They will collaborate with other students in the group to draw conclusions from their experience that might be generalized across the group. Some class time will be given for teams to meet as an aid to the completion of this assignment.  Each week three groups will present their results to the class. Topics are shown in the class schedule and will be detailed on Orion. Each group will have the opportunity to make three presentations during the semester.
 
Individual Research
 
Students will conduct scholarly research on a topic of interest related to material covered in the course. To complete this assignment, students shall identify 2 relevant journal sources and 1 periodical or newspaper source which shall be included in a APA style reference page, students will also turn in a 2-3 page outline of a paper based on these resources.
 
GRADING:
 
Your grade will be a composite of several activities, calculated as follows:
 
 
5 Quizzes
    50 points
12 Weekly Assignments
  120 points
3 Presentations
    15 points
Individual Research
    10 points
Attendance
      5 points
TOTAL
  200 points
 
 
Students will receive a grade based on points earned, as follows:
 
POINTS
GRADE
180-200
A
179-160
B
159-140
C
139-120
D
<120
F
 
 
ACADEMIC HONESTY 
Please note: The University's Policy on student cheating and plagiarism is in effect in this course.  The use of the intellectual property of others without attributing it to them is considered a serious academic offense. Cheating or plagiarism will result in receiving a failing grade for the work or course. Repeat offenses result in dismissal from the University. If you are not familiar with it, you can find it at the KSU website.  It is your responsibility to understand and uphold this policy.  The ramifications of violating it include failure of the work or the course.
Taking credit for the work of others, or representing the work of others as your own, is considered to be a violation of the Academic Honesty policy for this course. An example of this violation is taking credit for work done by others in your group by putting your name on the final product, or by asking others in your group to do your work for you. Asking others to perform work assigned to you will not be tolerated in this course.  
EXTRA CREDIT:
 
The instructor reserves the right to incorporate extra credit during the course of the semester.
 
ENROLLMENT:
 
Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you have until September 11, 2005 to correct the error with your advising office.  If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
 
WITHDRAWAL:
 
For Fall 2005 the date to withdraw without receiving a “W” is September 11, 2005.  Students may continue to withdraw between September 12 and November 6, 2005; however students withdrawing between these dates will receive a "W" on their official transcript.  Withdrawal after the deadline will require an assignment of a letter grade for the course.  Please see the undergraduate business advising office (107 BSA) for details and exceptions to this policy.
 
STUDENTS WITH DISABILITIES:
University policy 3342-3-18 requires that students with disabilities be provided reasonable accommodations to ensure their equal access equal access course content.  If you have documented disability and require accommodations, please contact the instructor at the beginning of the semester to make arrangements for necessary classroom adjustments.  Please note, you must first verify your eligibility for these through the Student Disability Services (contact 330-672-3391 or visit www.kent.edu/sds for more information on registration procedures).
 
The following schedule may change with notice from the Instructor.

CLASS SCHEDULE ~ Fall 05
 
Dates
 
Assignments
Week 1
August 29
Lecture: Chapter 1
Assignment: Form Teams
Each student shall choose/identify the organization to serve as your model and your contact manager. (If you do not work, consider using a local business or a unit within the university.)During the week, contact your manager as ask permission to gather information about your organization. Tell him/her the types of information you will be soliciting. For next class, write a description of your organization: origins, scope of its business geographically, products, distribution, how many employees, how it is structured and general overview of how it is managed, etc. Also, include the name and role of your manager.
Week 2
September 5
Labor Day
No Class
Week 3
September 12
Lecture: Chapter 2
Due: Organization Description (All)
Assignment: Cohort Interviews In class, develop interview instrument.
Discuss: Organizations
Research Librarian lecture
Week 4
September 19
Lecture: Chapter 3
Quiz 1
Assignment: Emotions and personality
Working Groups: Cohort Interviews
Week 5
September 26
Lecture: Chapter 4
Due: Cohort Interviews
Presentation: Cohort Interviews (Groups 1,2,3)
Working groups: Emotions and Personality
Assignment: Unfair Practices (Not an organizational assignment)
Week 6
October 3
Lecture: Chapter 5
Research Outline due
Working Groups: Unfair Practices
Due: Emotions and Personality
Presentations: Emotions and Personality (Groups 4,5,6)
Assignment: Motivation
Week 7
October 10
Lecture: Chapter 6
Quiz 2
Due: Unfair Practices
Working Groups: Motivation
Presentations: Unfair Practices (Groups 7, 8, 9)
Assignment: Decision-making
Week 8
October 17
Lecture: Chapter 7
Due: Motivation
Working groups: Decision-Making
Due: Motivation
Presentations: Motivation (Groups 10, 11, 12)
Assignment: Group Observation
Week 9
October 24
Lecture: Chapter 8, 9
Quiz 3
Due: Decision-making
Presentation: Decision-making (Groups 1, 2, 3)
Working groups: Group Observation
Assignment: Team Assessment
Week 10
October 31
Lecture: Chapter 10
Due: Group Observation
Presentations: Group Observation (Groups 4, 5, 6)
Working Groups: Team Assessment
Assignment: Communication
Week 11
November 7
Lecture: Chapter 11
Due: Team Assessment
Presentations: Team Assessment (Groups 7, 8, 9)
Working Groups: Communication
Assignment: Leadership
Week 12
November 14
Lecture: Chapter 12
Quiz 4
Due: Communication
Presentations: Communications (Groups 10, 11, 12)
Working Groups: Leadership
Assignment: Power, Politics and Coalitions (not an organizational assignment)
Week 13
November 21
Lecture: Chapter 13
Due: Leadership
Presentations: Leadership (Groups 1, 2, 3)
Working Groups: Power, Politics and Coalitions (not an organizational assignment)
Assignment: Restructuring
Week 14
November 28
Lecture: Chapter 14
Due: Power, Politics, and Coalitions
Presentations: Power, Politics, and Coalitions (Groups 4, 5, 6)
Working Groups: Restructuring
Assignment: Mom and Pop/Conglomerate
Week 15
December 5
Lecture: Chapter 16
Quiz 5
Due: Restructuring
Presentation: Restructuring (Groups 7, 8, 9)
Working Groups: Mom and Pop/Conglomerate
Week 16
December 12   5:45-8:00 PM
Finals Week
Due: Mom and Pop/Conglomerate
Presentations: Mom and Pop/Conglomerate (Groups 10, 11, 12)
Final Summary of Our Organizational Research and Team Process
 
 
Cohort Interview Assignment Details
 
The purpose of this assignment is to show how much workplace values vary. Students will develop a workplace instrument and use to interview 3-5 people who are clearly in different age categories.
1.                  As a class, develop list of 5-10 questions that could be administered in an interview of about 30 minutes or less.
2.                  Each group should assign one member to each cohort:
a.       Depression: those who entered the workforce from the mid-40s to the late 50s
b.      Those who entered the workforce from the 1960s through mid 70s; influenced by john Kennedy.
c.       The who entered the workforce mid 1970s through the mid 80s; influenced by society’s return to more traditional values, but with greater achievement on achievement and material success.
d.      Generation X, shaped by globalization, fall of communism, MTV, etc.
3.                  Interviews should be conducted using the instrument created in class. Walmart and Mc Donald’s often have a spread of employees across the age spectrum.
4.                  Meet and consolidate information into a report.
a.       Those giving oral reports should prepare a 10 minute PPT presentation
b.      Those not presenting should submit a report of approximately 3 pages using the question/answer format and a Summary and conclusions section.
5.                  In your Summary and Conclusions section your report, also discuss the practical implications for managers of managing an individual in each of these cohorts. How would you manage them differently based on the information you found.
 
 
 
 


[1] Robbins, Stephen P. Essentials of Organizational Behavior, 8E, Prentice Hall, Upper Saddle River, NJ 2005.
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